Terms and Conditions of The Gift Parlour
1. General
a. By accessing and using the services provided by The Gift Parlour, you agree to comply with and be bound by the terms and conditions outlined herein.
b. The Gift Parlour reserves the right to modify, update, or change these terms and conditions at any time without prior notice. It is the responsibility of the user to regularly review the terms.
2. Orders and Deliveries
a. Orders can be placed through our website or designated contact channels.
b. The Gift Parlour strives to process and dispatch orders promptly, ensuring delivery within the stipulated timeframe. However, external factors such as unforeseen circumstances or logistical challenges may affect delivery times. We appreciate your understanding in such cases.
c. Delivery charges are communicated during the checkout process and are subject to change based on the delivery location and mode of transportation.
d. The Gift Parlour is not responsible for any delay in delivery due to incorrect or incomplete address information provided by the customer.
3. Returns and Refunds
a. The Gift Parlour does not accept returns or refunds if an item is unwanted. All sales made are final.
b. The Gift Parlour will only accept returns for any items that are found damaged due to transit.
4. Quality Assurance
a. The Gift Parlour takes pride in the quality of its products. If you receive a damaged or defective item, please contact us immediately with supporting evidence (such as photographs) for prompt resolution.
b. In the event of product unavailability, The Gift Parlour reserves the right to substitute items of equal or higher value without prior notice.
5. Privacy and Data Security
a. The Gift Parlour is committed to protecting customer privacy. Personal information collected during the ordering process will be used solely for order fulfillment and communication purposes.
b. Financial transactions are secured through encryption technologies, ensuring the confidentiality of sensitive information.
6. Governing Law
a. These terms and conditions are governed by the laws of NSW Fair Trading, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
By engaging with The Gift Parlour, you acknowledge and agree to abide by these terms and conditions. For any queries or concerns, please contact our customer service team through the provided channels.
7. Disclaimers
Please read and adhere to the following disclaimer before using our products:
Food Items: Our hampers may contain various food items. It is important to note that food allergies and sensitivities can vary for individuals. We strongly recommend reviewing the ingredient lists provided with each hamper and consulting with a healthcare professional if you have any concerns or known allergies. While we take great care in selecting high-quality food products, we cannot guarantee the absence of cross-contamination from allergens or the safety of consuming these products for individuals with severe allergies.
Kids Toys: Our hampers may include toys and/or games suitable for children. It is essential to supervise children during playtime to ensure their safety. Some toys may contain small parts that can pose a choking hazard, especially for young children. Please carefully read the age recommendations and safety guidelines provided with each toy and use your discretion when allowing children to play with them.
Hand Creams and Skincare Products: Our hampers may contain hand creams and skincare products. It is essential to review the ingredients list and perform a patch test before use, especially for individuals with sensitive skin or known allergies. Discontinue use and consult with a healthcare professional if any adverse reactions occur. These products are for external use only and should be kept out of the reach of children.
Baby Products: Our hampers may include baby products such as lotions, powders, and baby accessories. Please carefully read the product labels and follow the instructions for use. Keep these products out of reach of children to prevent accidental ingestion or injury. Consult with a healthcare professional before using any baby products if you have specific concerns or medical conditions.
Essential Oils: Our hampers may contain essential oils. Essential oils are highly concentrated and need to be used with caution. Before using, carefully read the instructions and warnings provided with each oil. Some essential oils may not be suitable for individuals with certain medical conditions, allergies, or sensitivities. It is advised to perform a patch test before using essential oils topically and consult with a healthcare professional if you have any concerns.
Please note that while we strive to provide accurate and up-to-date information about the products in our hampers, manufacturers may make changes to their formulas and packaging. Therefore, it is recommended to always check the product packaging for the most current and accurate information
The Gift Parlour offers a diverse range of gift hampers customised to meet our clients' preferences. While we take utmost care in curating and packaging our hampers, the specific products included may vary based on availability and seasonal considerations. Please note that certain items such as alcohol, food, toys, baby products, cosmetics, hand, and face creams may have specific usage guidelines or expiration dates. It is the responsibility of the recipient to review and adhere to any product instructions or guidelines provided. The Gift Parlour shall not be liable for any allergic reactions, misuse, or issues arising from the use of the products contained in our gift hampers. We strive to deliver quality and satisfaction, and any concerns or queries can be addressed by contacting our customer service team.
By purchasing and using our hampers, you agree to release our company from any liability or responsibility for any adverse reactions, accidents, or incidents that may arise from the use of the products. It is your responsibility to use the products safely and in accordance with the provided instructions.